We are excited to announce that our new Customer Account Portal is live! Beginning this month, all payment processing and account management will move to the new online Customer Account Portal. You will be able to sign up when you receive your next bill.
To create a new account, use your Invoice Number from your most recent invoice to fill out the Invoice Number field in the online portal, and use your Account Number from the most recent invoice to fill out the Customer Number field in the online portal (circled below).
To make a one-time payment, use your Invoice Number from your most recent invoice to fill out the Invoice Number field in the online portal, and use your Account Number from your most recent invoice to fill out the Account Number field in the online portal (circled below).
All Recology Vacaville Solano and Recology Dixon Customers
You can sign up for the new Customer Account Portal as soon as you receive your 9/30 bill! In the meantime, please continue to pay your current bills the same way you do today via Pay My Bill.
Please note that if you are currently enrolled in paperless billing and/or automatic payments, you will need to re-enroll for these in the new portal.
If you have any questions, please contact us.