When severe weather conditions arise, collection schedules may be adjusted to ensure the safety of our community and staff. When our ability to collect is limited by weather, collections will be prioritized in the following order:
-
- Garbage
- Recycling
- Yard debris/compost
- Glass
What to Expect
- Delays or Postponements: If severe weather causes delays, we will make reasonable efforts to service your home the following day. This may include Saturday collections.
- Missed Collections: If we cannot service your home for multiple days, we will collect up to twice the amount of your current subscribed roll cart size on your next regular collection day at no additional charge.
Please leave your carts at the curb to accommodate collection during delays and postponements.
Missed Pickups:
Please note that we do not issue credits for missed pickups due to inclement weather. Since service will resume as soon as it is safe to do so, and additional collection will be provided as needed, billing remains unchanged. We appreciate your cooperation and patience in helping us maintain safe collection services during challenging weather. Your safety, as well as the safety of our drivers and administration, is our top priority.
If you have any questions, please contact us.